Your booking at Tranquillity On Marius Day Spa be a combination of luxury and necessity.
Upon arrival, our caring therapists will nurture your body, mind and soul in a tranquil environment and a haven of well being, where you can be relieved of your daily stresses and let yourself be the focus of soothing attention from our friendly team.
Tranquillity on Marius Day Spa offers total care from top to toe, be it as simple as a warm footbath or indulge yourself in a relaxing massage.
All staff are trained in the unique spa concept for consistent quality services. Spend an hour, morning, afternoon, or evening to enjoy the tranquil surroundings in our professional and caring atmosphere.
Gift Vouchers are available for those of you who would like to give a friend or loved one that special gift which is just for them. We have packages or you can choose the treatment which suits that person.
Treatment Booking Policy
This type of policy is standard in the spa industry for both day spas and destination spas. In the event of a cancellation of less than 24 hours or “no-show” for any services, you will be charged a half fee for all services cancelled. For group bookings, one credit card number is to given to secure the appointments, but will be charged any cancellations or no-shows within the group. This has been established to ensure that our therapists are compensated for the time they set aside for clients ahead of other clients. Without proper notice of cancellations, our therapists are unable to rebook these appointments with other clients.
We endeavor to confirm all appointments the previous day or evening as a courtesy and reminder, although there are times when we are unable to make contact. Please do not hold us responsible for missed appointments.
Please schedule your appointments with care and be sure to give 24 hours notice on all cancellations or service changes. We greatly appreciate your understanding and co-operation.
Points to consider for your comfort
We recommend that you arrive 15 mins before your treatment time so you can relax with a beverage. Those who arrive late will cut short their treatment time.
We ask that all mobile phones be turned off or be put on silent on entering the Day Spa & during treatments.
While children are welcome, we require they remain seated quietly at all times while in our day spa for the comfort of all our clients. Unfortunately our therapists are unable to look after babies & children whilst treatments are being performed.
It is a policy of our Day Spa the gentlemen wear Speedos or briefs whilst having treatments. Our Facial treatments are exclusive Gatineau products.
Payment and Cancellation and Gift Vouchers
Failure to show or less than 24 hours notice on services will require a 50% deposit on your next visit.
The use of Eftpos & Credit Cards will incur a 1% surcharge.
Prices are subject to change.
Gift Vouchers are available throughout the year for all treatments including Day Spa Packages, Special Occasion treatment Packages and Skin Care Products. We are happy to exchange gift voucher purchases for other treatments or products but gift vouchers are not redeemable to exchange for cash.
Gift Vouchers are VALID for 6 MONTHS, please do not ask for extension due to loss or just not remembering etc.
Certain circumstances eg pregnancy; operations etc are acceptable and Gift vouchers will be extended.
The purchaser of the gift voucher is made aware of the expiry date at time of purchase. By law we will only discuss these matters with the purchaser not the recipient of the gift voucher.
If management choose to honour an expired gift voucher it will be for the valued amount not the original treatment purchased!
Guarantee – I personally guarantee your satisfaction with all treatments and services.
Kind regards, Caz